Refund policy
At DreamPillow, we prioritize your satisfaction. Here's a breakdown of our return and refund policies:
30-Nights Risk-Free Trial for DreamPillow®
We're confident in the quality and comfort of DreamPillow®. That's why we offer a unique 30-nights risk-free trial. Here's how it works:
-
Try It Out: Use DreamPillow® for up to 30 nights. If it doesn't meet your expectations, you can return it for a full refund.
-
Donation: We believe in giving back. All returned DreamPillow®´s in good condition are donated to Räddningsmissionen, ensuring they find a new home and serve a purpose.
14-Day Right of Withdrawal for Other Products
For all other products, the standard 14-day right of withdrawal applies:
- Return Condition: Products must be returned in unused condition.
- Initiation: You must initiate the return process by contacting us within 14 days of receiving the item.
Refund Process
Once we receive your returned product:
- Processing Time: Refunds are processed within 2 working days.
- Full Refund: You'll receive a full refund to your original payment method.
Initiate a Return
To start the return process or if you have any questions regarding our policy, please contact us.
